SIMPLE WAYS TO BOOST HOTEL BUSINESS
The tourism industry in Africa is growing rapidly and so is the emerging of new businesses across Africa. As tourism and businesses grow in Africa, more people travel to Africa, hence the expansion of hotels chains in Africa. High-end, mid-scale and budget accommodations are all under development targeting both business and recreational travellers and tourists. As more business travellers visit emerging African countries in pursuit of business success, the hotel sector is also catching up fast. This has resulted in high standards and increasing competition.
Every hotel aims at offering satisfying deals to its clients for a comeback. However, many of these hotels leave out basic but important features that can help make a hotel stand out regardless of the heat of competition it faces.
A Strong Internet Connection
We are in a technological world and having a strong internet connection is a great complement to steady electricity. On the contrary, hotels that offer complimentary Wifi end up giving weak internet connections. Hotels could offer free but strong internet access or add it as part of the hotel rates. Thanks to technology, most travellers have more than one mobile device therefore hotels, must provide more than one electrical socket to avoid devices, taking turns to get charged up which could easily translate to good reviews for the hotel.
Indoor Business Centre
When businessmen and women become guests, it is an advantage to create a virtual working environment for them. This in a way will make them choose you over other hotels because they value their work so much. This requires the provision of business equipment such with printers, fax machines, up-to-date computers and scanners amongst others. Providing these services, complimentary or even at a fee for hotel guests would positively result in a number of great reviews and subsequently more profit. Most of them love to stay indoors whilst they work or transact their businesses online.
Interior Gyms & Spa
All work and no play makes jack a dull boy. Engaging the mind so much makes one weak, it is a great way to create a relaxing environment for guests that have been working long hours since arrival to the hotel. For example Shedding off some sweat on the treadmill is healthy and having a very good massage after a hard day work soothes the mind and body. If hotels can provide these facilities for guests, a lot more recommendations would be made.
Efficient, Attentive Staff Members
Hotels that value their guests offers great room service. If Guests have to call times without number before a request is responded to, then that hotel should know it has no future business with that guest. Responding to the requests of guests timely, that the hotel is reliable and that requests are carried out immediately. This is an enabling factor to gain a business traveller’s or a tourist trust for a comeback.
Hotel Bar And Restaurant.
Apart from the perfect accommodation, food and drinks served at the hotel should be of excellent standards. Hotel chefs must be professional in dietary requirements, producing great tasting food and giving special attention for vegetarians and even vegan requirements too. When it comes to smoothies, it should always be the best in town.